Westside Motors Group
4× ROI on ad spend and test drive bookings up 190% — without adding headcount.
4×
Return on Ad Spend
Across all three franchise locations combined
+190%
Test Drive Bookings
Month-over-month within 60 days of launch
-61%
Cost Per Lead
From $340 down to $133 per qualified showroom appointment
$340K
Monthly Savings
Consolidated vendor spend vs. three-agency prior setup
The Challenge
Where they were stuck.
Westside Motors was running three franchises with a fragmented marketing setup — each location had its own agency, its own social accounts, and no shared data. They were paying for the same conquest audiences three times over and had no way to track which ads drove showroom traffic versus which drove ghost leads.
Three agencies billing separately with overlapping and conflicting ad audiences
Cost per qualified lead had risen to $340 — dealership average is $180
Internet leads sat in three different CRMs with no unified follow-up logic
No video creative — relying on OEM stock footage that drove zero engagement
The Solution
What we built.
We consolidated all three locations under a unified Omniscient system: one ad account with location-level campaign segmentation, a single CRM with instant AI-powered follow-up, conquest targeting rebuilt from scratch using first-party data, and monthly creative production including lot walk videos and testimonial reels.
Unified multi-location ad architecture across Google, Meta, and YouTube
AI voice + CRM automation: every internet lead contacted within 60 seconds
First-party conquest audiences built from service drive and past-buyer lists
Monthly video production: 8 lot walk videos, 4 testimonials, 2 brand reels
“Three agencies, three CRMs, zero clarity. Omniscient gave us one system and our numbers finally make sense.”
Ray Fontaine
VP of Operations, Westside Motors Group
Services Deployed
- Paid Advertising
- CRM & Automation
- AI Voice Systems
- Creative & Video
- Data-as-a-Service
About the Client
Westside Motors Group
Auto
- Location
- Dallas, TX
- Founded
- 2009
- Team size
- 3 franchises, 140+ staff
- Timeline
- 60 days
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